Recognize signs of distress
Mental illness or other stressors are not always visible. Our training will help you recognize, and properly interact with, individuals in distress.
Learn by doing, not reading
Dive right into the situation through immersive videos and branching scenarios. Experience the impact of your decisions.
Prepare for the future
Understand strategies for follow-up. Prevent future incidents from re-occurring.
Practice empathy and communication
Learn empathy and verbal/non-verbal communication strategies to develop trust. Hear from real people about their experiences.
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in self-reported police officer confidence
in police officer Mental Health Awareness
in efficiency on mental health calls
in use of physical force in all police calls
What you'll learn.
Use verbal and non-verbal techniques to convey your message in a positive and non-threatening way.
Recognize, and respond appropriately, to others' emotions and avoid confrontation from the start.
Focus on strategies to defuse tense or dangerous situation, such as explaining your actions and deflecting insults.
Organizations we serve.
Don't see your industry?
We do custom courses, tailored to your organization's needs.