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police

Save lives and reduce violence.

Proven de-escalation training that will improve the quality of high-stress interactions.

Start training
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Respect and fairness are the foundation of positive interactions.

The way that you interact with others can influence the outcome of each situation.

Learn more
distress

Recognize signs of distress

Mental illness or other stressors are not always visible. Our training will help you recognize, and properly interact with, individuals in distress.

doing

Learn by doing, not reading

Dive right into the situation through immersive videos and branching scenarios. Experience the impact of your decisions.

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prepare

Prepare for the future

Understand strategies for follow-up. Prevent future incidents from re-occurring.

empathy

Practice empathy and communication

Learn empathy and verbal/non-verbal communication strategies to develop trust. Hear from real people about their experiences.

Start your training now.

Measured benefits

The ProTraining program was initially developed for police officers in the line of duty. The program was overwhelmingly successful.

See why it works
23increase

23% increase

in self-reported police officer confidence

41increase

​41% increase

in police officer Mental Health Awareness

19increase

19% increase

in efficiency on mental health calls

41decrease

41% decrease

in use of physical force in all police calls

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What you'll learn.

Communication

Use verbal and non-verbal techniques to convey your message in a positive and non-threatening way.

Empathy

Recognize, and respond appropriately, to others' emotions and avoid confrontation from the start.

De-escalation

Focus on strategies to defuse tense or dangerous situation, such as explaining your actions and deflecting insults.

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Organizations we serve.

Winnipeg_Police_Service_Logo_bw
uofsps
u-of-a
hartlandpd
ets
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City_of_Edmonton_Logo-white
waterloo
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fpd-patch
2019-Badge---Sheriff-with-Wyoming-Banner---Original-bw
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durham
CRHC-PMS-Outlined
University_of_Rhode_Island_logo
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canadian-railway
emt

Emergency responders

law+enforcement

Law enforcement

transit

Transit

govt

Frontline government

security

Security

housing

Housing

Don't see your industry?

We do custom courses, tailored to your organization's needs.