Police officers interact with thousands of individuals every year. Our Evidence-Based De-escalation Training is intended to provide officers with a step-by-step curriculum to enhance the knowledge, understanding, and practical skills necessary to enable professional, empathetic & positive interactions with those that are in distress or may have mental health & behavioural concerns. 

Training is created by Dr. Yasmeen Krameddine, our subject matter expert in de-escalation and mental health training, who has over 10 years of experience creating, delivering, and evaluating evidence-based de-escalation training to police organizations. She brings together all of the research in de-escalation and continues to enhance learning with continuous updates and current trends.

1. Beginner

Introduction to De-escalation: Techniques Training: 1.5 hours online, a self-directed course that uses interactive scenarios, teaching the basic skills in de-escalation.

2. Intermediate

The De-escalation Roadmap: 6 hours of live instructor-led training incorporating Dr. Krameddine’s de-escalation model and scenario role-play with professional actors. 

Additional add-on: Certification: One-hour exam where officers interact with a professional actor and receive a grade that certifies them in our de-escalation roadmap training. 

3. Advanced

Live De-escalation Training: 2-hour, a monthly webinar that introduces new de-escalation skills and current trends.   

4. Advanced

Train the Trainer: The De-escalation Blueprint: For larger organizations, police trainers can experience our 3-day training where they are taught the skills to deliver our evidence-based De-escalation Roadmap to their officers. 

Recognize signs of distress

Mental illness or other stressors are not always visible. Our training will help you recognize, and properly interact with, individuals in distress.

Learn by doing, not reading

Dive right into the situation through immersive videos and branching scenarios. Experience the impact of your decisions.

Prepare for the future

Understand strategies for follow-up. Prevent future incidents from re-occurring.

Practice empathy and communication

Learn empathy and verbal/non-verbal communication strategies to develop trust. Hear from real people about their experiences.

23% increase

in self-reported police officer confidence

​41% increase

in police officer Mental Health Awareness

19% increase

in efficiency on mental health calls

41% decrease

in use of physical force in all police calls