Arizona and Food and Beverages

Arizona Learn2Serve On-Premises Title 4 Basic Training & Certification Exam

Course by: 360 Training

SKU: FAB100350

Description

This course provides you with the necessary knowledge and techniques you need to be a responsible seller of alcohol. Specifically, you will learn how to protect yourself and your establishment from liability; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to prevent customers from becoming intoxicated; how to intervene when you need to refuse a sale to someone; how to prevent and deal with disturbances; how to accurately check IDs and recognize minors; how to prevent second-party sales; and how to refuse a sale

Learning Objectives

  • Describe alcohol use.
  • Recognize the effects of alcohol.
  • Identify the seller's role in the enhancement of public safety.
  • Discuss the seller's responsibilities and obligations under the law.
  • Define blood alcohol concentration and how it is calculated.
  • Describe the effects of mixing alcohol with other drugs.
  • Recognize intoxicated individuals. 
  • Refuse a sale to someone with little conflict. 
  • Prevent disturbances in the establishment and handle difficult situations.
  • Check IDs accurately, and recognize clues for when an individual is using a fake ID. 
  • Recognize second-party sales.

Course Outline

  • Lesson 1: Introduction
  • Lesson 2: How Alcohol Affects the Body
  • Lesson 3: Recognizing Intoxicated Customers
  • Lesson 4: Preventing Disturbances
  • Lesson 5: Minors and Liability
  • Lesson 6: How to Refuse a Sale
  • Lesson 7: Arizona Laws and Regulations
Course Details
Language:
English
Certification:
Yes
Mobile Friendly:
No
Digital Badge:
Yes